Privacy Policy
This Privacy Policy explains how Fantani (“we”, “us”, “our”), with a principal address at 9745 S Karlov Ave, Oak Lawn, IL, collects, uses, shares, and protects your personal information when you access or use our website (the “Site”) and our associated services (the “Services”). By using the Site or Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.
1. Collection of Personal Information
We collect personal information that you voluntarily provide to us, as well as information automatically collected when you interact with the Site. This information may include:
1.1 Information You Provide
• Account & Contact Details: Name, email address (e.g., violet04101@yahoo.com for our communications), phone number (e.g., +1 2133545656 for order updates), shipping/billing address, and account login credentials (if you create an account).
• Purchase-Related Information: Payment method details (e.g., credit card number, PayPal information—note: we do not store full payment details; this is handled by our third-party payment processors), order history, and product preferences.
• Other Voluntary Submissions: Information you provide through customer support inquiries, feedback forms, or promotional sign-ups (e.g., newsletter subscriptions).
1.2 Automatically Collected Information
• Usage Data: Details about how you use the Site, such as pages visited, time spent on the Site, device type (e.g., smartphone, laptop), browser type, IP address, and operating system.
• Cookies & Similar Technologies: As outlined in Section 5, we use cookies to collect this information (e.g., session cookies to track your shopping cart).
2. Use of Personal Information
We use your personal information only for legitimate business purposes, including:
• Processing and fulfilling your orders (e.g., verifying payment, arranging shipping, sending order confirmations).
• Providing customer support (e.g., responding to your inquiries, resolving issues with your order).
• Improving the Site and Services (e.g., analyzing usage data to optimize website design, enhance user experience, or develop new features).
• Sending promotional communications (e.g., newsletters, discount offers) if you have opted in to receive them. You may unsubscribe from these communications at any time (see Section 4).
• Complying with legal obligations (e.g., maintaining records for tax purposes, responding to lawful requests from government authorities).
3. Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating the Site and fulfilling services, such as:
• Payment processors (e.g., PayPal, Stripe) to handle payment transactions (they only receive necessary payment details to process your order).
• Shipping carriers (e.g., UPS, FedEx) to deliver your orders (they receive your shipping address and contact information to complete delivery).
• Analytics tools (e.g., Google Analytics) to analyze Site usage (this data is often anonymized).
These service providers are contractually obligated to protect your personal information and may only use it to perform the services we request.
3.2 Legal Requirements
We may disclose your information if required by law (e.g., to comply with a subpoena, court order, or regulatory requirement) or if we believe such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.
4. Customers’ Rights Regarding Personal Information
You have certain rights regarding your personal information, subject to applicable laws (e.g., the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR) if applicable). These rights may include:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information (subject to exceptions, such as if we need to retain it for legal or business purposes).
• Opt-Out: Opt out of receiving promotional communications (you can do this by clicking the “unsubscribe” link in our emails or contacting us directly).
• Data Portability: Request that we transfer your personal information to another organization (where permitted by law).
To exercise any of these rights, please contact us using the information in Section 6. We will respond to your request within a reasonable timeframe, as required by law.
5. Use of Cookies
We use “cookies” (small text files stored on your device) and similar technologies (e.g., web beacons) to enhance your experience on the Site. Cookies help us:
• Remember your account login details (if you choose “remember me” when logging in).
• Track items in your shopping cart.
• Analyze how you use the Site to improve functionality and personalize content.
• Deliver targeted promotional content (if you have opted in).
You can control cookies through your browser settings: most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of the Site (e.g., you may not be able to save items in your cart or log in to your account).
6. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
• Email: violet04101@yahoo.com
• Phone: +1 2133545656
• Address: 9745 S Karlov Ave, Oak Lawn, IL
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. When we make updates, we will post the revised Policy on the Site with a new “Last Updated” date. Your continued use of the Site or Services after the update constitutes your acceptance of the revised Policy.